FAQs

AMD Shopify Site FAQs

Who can purchase from this site?
This store is exclusively available to AMD employees.

How long will the store be open?
The store will be open for a limited two-week period. All orders must be placed before the store closes.

Is this the same apparel from Advancing AI 2026?
Yes. These are the same hoodies and crewnecks from the Swag Spot at the event. 

When will I receive my order?
Orders enter production after the store closes. Domestic orders are expected to arrive approximately 4–6 weeks after the store closes, while international orders are expected to arrive approximately 5–8 weeks after the store closes. Delivery timelines are estimates and may vary based on destination.

What should I know about international shipping?
Orders to select EMEA and APAC countries may be shipped to a regional pickup location rather than directly to the address provided at checkout. This will be determined after the store closes based on final order destinations. If your order is impacted, you’ll receive additional information with your pickup details.

International orders that are not designated for regional pickup will be shipped directly to the address provided at checkout, unless otherwise communicated due to country-specific shipping requirements or restrictions.

How much does shipping cost?
Shipping costs are calculated based on your order and destination and will be shown at checkout. All international orders are subject to an additional $25 international processing fee.

Can I return or exchange my order?
All items are made to order and are final sale.

How does the apparel fit? 
All garments feature a relaxed, oversized fit. If you prefer a more traditional fit, we recommend sizing down.

How should I care for my apparel?
Machine wash cold with like colors and tumble dry low. Due to the garment-dye process, slight color variation is expected and part of each garment's unique character.

Who do I contact if I have a question about my order?
Please submit your question through the contact form on the site, and a member of our team will follow up.